Returns & Exchanges

Return Policy

Full-Price Merchandise:

  • We will refund the full amount to the credit card if the clothes are returned within 30 days of the ship date. The original invoice (OR) a copy of it must accompany these returned goods.
  • The current selling price will be credited if returned after 30 days and accompanied by the original invoice. Merchandise that is older than 45 days from the original ship date cannot be accepted.

Sale-Price Merchandise:

  • We will refund the full amount to the credit card if the clothes are returned within 30 days of the ship date. The original invoice (OR) a copy of it must accompany these returned goods.
  • After 30 days, sale product is ineligible for return or credit.

Returning a Gift

Gift recipients who return an item and do not desire an exchange will be issued a presimenswear.com online gift certificate. This can be applied toward future purchases of any PRESI Menswear product, including both Presidential Fitteds and Presidential Frames. If you included your email address on the return/ exchange form, you will be notified by email once your gift is returned.

Items must be unworn and in like-new condition to be eligible for a return.

Please allow 10 to 12 business days for us to process your return.

 

PRESI Exchange Policy

  • Exchange requests must be made within 30 days of the original ship date. To process the exchange, customers must indicate the new size or color on the return/exchange form.  This form should accompany the items intended for exchange.
  • The return/ exchange form is easy to download and it is found on our website here. (this should be the area where the link is for the customer to click and download the form)
  • When your goods are ready to ship, we will send the adjusted order to you free of shipping charges. You will also receive an email from us alerting you of your upcoming shipment.
  • If you are exchanging or returning an item due to problems related to quality OR if there was a mistake made on behalf of PRESI, you will receive your replacement goods free of shipping charges. This shipment will be sent using Standard Ground Delivery.
  • Availability of replacement items are not guaranteed.